Contact us immediately if the following descriptions fit your situation,
- You wish to minimize the expense on handling customers’ telephone enquiries.
- Your company needs to send out regular voice information to the public or members.
- Your hotline needs long time recording service.
- You company needs to provide some seasonal or periodical promotional activities. During the time, the demand for telephony services greatly increases.
- You are from membership organization. Hence, regular voice information renewal of the hotline system, as well as the booking calls from members, greatly increases your staff’s workload.
- The cargo checking enquiries drive your staff crazy.
- Your company has many branches, or even overseas branch, which makes the inter-regional telecommunication a problem for incoming calls of your customers.
- You get tired of the one-to-one monitoring method towards customer service staff, you wish the new technology can give you a breakthrough, as well as give the staff a chance of self-improvement.
- You find it difficult to assess the working performance of the field workers.
- Your office does not have enough space for the IVR or recording system.
- You wish to get free trial of IVR or recording service.
- Instead of buying IVR or recording system, you wish to try the leasing one.
- Your customers have great demand for fax document, especially for some personal and password-protected information.
- You wish telephone hotline or your recording system can generate reports which helps in planning the further development of the company.